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After-sales service
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After sales service
PDF After sales procedure
 


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A word of explanation


A word of explanation

We try to design and manufacture our products according to the strictest standards in order to make them as easy as possible to assemble and use. If you have any technical problems, please ask any questions you may have on the form above for the “after-sales service” (you can also look at our FAQ section). Please don’t forget to tell us your name, telephone number, full details, product reference, date of purchase and the name of the shop where you bought the item. If we have any questions, we may ask for photographs so that we can fully understand the issue.

Warning: we will only respond to technical queries! For any other issues (deadline, price, etc.), please contact the shop. If you need any parts, whether or not the item is under guarantee, take the completed after-sales procedure form to your shop, as they alone can order parts.
 

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